Frequently Asked Questions
Find answers to common questions about our mechanical keyboards and services
Are Epomaker keyboards hot-swappable?
Most of our models feature hot-swappable PCBs, allowing you to change switches easily without soldering. Please check the specific product specifications for confirmation.
Do your keyboards support both Windows and macOS?
Yes, our keyboards are designed with cross-system compatibility and often include dedicated toggle switches or keycap sets for both Windows and Mac layouts.
How do I customize the RGB lighting and macros?
You can download the specific driver software for your model from our official website to customize lighting effects, remap keys, and record macros.
What is the difference between linear, tactile, and clicky switches?
Linear switches are smooth and quiet; tactile switches have a noticeable bump at the actuation point; clicky switches provide both a bump and an audible click sound.
Does my keyboard come with a warranty?
Every Epomaker keyboard is covered by a 1-year limited warranty that protects against manufacturing defects and hardware failures under normal use.
Can I use third-party keycaps on my Epomaker keyboard?
Yes, our keyboards typically use standard MX-style stems, making them compatible with the vast majority of aftermarket keycap sets available.