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Returns & Exchanges
If you are not entirely satisfied with your purchase, we offer a 30-day return policy for items in their original condition and packaging.
1
Initiate Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
2
Pack the Item
Securely place the keyboard and all original accessories (cables, keycap pullers, extra switches) back into the original product box.
3
Ship the Package
Affix the provided shipping label or use a tracked postal service to send the item back to our fulfillment center.
4
Receive Refund
Once our technicians inspect the returned unit, your refund will be processed to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing